E27

How to Fix It

1. Locate the salt compartment. It's at the bottom of the dishwasher tub — you'll need to remove the lower rack to access it. The compartment has a screw-on or twist cap, usually labeled with a salt icon. Make sure the dishwasher tub has no water before opening (run a drain cycle if needed).

   The first time you add salt, there may be water already in the compartment — that's normal. You can add salt directly into the water-filled compartment.

2. Use only dishwasher salt — also called regeneration salt or water softener salt for dishwashers. Do NOT use table salt, sea salt, or rock salt. These contain additives that will damage the softener resin bed and may void your warranty.

   Dishwasher salt is coarser than table salt and dissolves at the right rate for the softener system. It's available at supermarkets and hardware stores.

3. Use the funnel that came with your dishwasher (or any wide funnel) to pour salt into the compartment. Fill it to the top — typically 1-2 kg (2-4 lbs) of salt. Wipe up any spilled salt immediately, as loose salt in the tub can cause rust spots on metal items in the machine.

   After adding salt, run a short rinse cycle before washing dishes to flush excess salt from the tub and prevent spots on glassware.

4. Replace the compartment cap and ensure it's tightened securely. A loose cap allows water to flush the salt away too quickly, causing frequent E27 reminders and less efficient water softening.

   Inspect the cap's rubber seal. If it's cracked or deformed, replace it to prevent salt leakage into the wash water.

5. If E27 returns quickly after refilling with the correct salt, check your water hardness setting. If it's set too low for your local water hardness, the system will regenerate more often and deplete salt faster. Consult your manual to set the correct hardness level for your area.

   Water hardness information for your area is usually available from your local water utility. You can also buy a water hardness test kit at hardware stores.