IE

How to Fix It

1. Check the water shut-off valve under the kitchen sink. It should be turned fully counterclockwise (open). A valve that's even slightly closed can restrict flow enough to trigger an IE error. Open it fully and run a test cycle.

   Shut-off valves that haven't been turned in years can sometimes be stiff or stuck partially closed.

2. Pull the dishwasher forward slightly and check the water inlet hose at the back of the machine. Make sure it isn't kinked, crushed behind the unit, or pinched by the cabinet during installation. A hose bent at a sharp angle will restrict water flow significantly.

   Also check whether the hose was accidentally crimped when the dishwasher was last pushed back into the cabinet.

3. Turn off the water supply valve and disconnect the inlet hose from the back of the dishwasher. Look inside the dishwasher's inlet port — you'll see a small mesh screen filter. If it's clogged with sediment or debris, clean it gently with a toothbrush under running water.

   Homes with older pipes or well water often have sediment that clogs this screen. This is a free fix if that's all it is.

4. Test your household water pressure if possible. You can buy a simple water pressure gauge at any hardware store for under $15 — it screws onto a standard garden hose bib. Samsung dishwashers require between 20-120 PSI. Below 20 PSI, the inlet valve can't open properly.

   Low water pressure is more common than people realize, especially in older homes or properties served by a well pump.

5. If the water supply is good and the inlet screen is clear, the inlet valve itself has likely failed. The valve is the solenoid-controlled device that opens to let water in. Replace it with a Samsung-specific part for your model number. It's usually held in by 2-3 screws and one hose clamp.

   Before buying the valve, try cycling the water on and off a few times by running short test cycles — occasionally a solenoid valve can stick and be freed by the cycling action.