Samsung Refrigerator Error Code 14E — What It Means & How to Fix It

What Does This Error Mean?

The 14E error means the ice maker sensor in your Samsung refrigerator is not reading correctly. This sensor monitors the temperature inside the ice maker to ensure proper ice production. When it fails, the ice maker may stop producing ice entirely. Your food and refrigerator cooling are not affected — only ice making.

Affected Models

RF28R7351SR
RF23M8070SR
RF263BEAESR
RF22R7551SR
Most Samsung French door models with built-in ice makers

Common Causes

Faulty ice maker temperature sensor that has drifted out of range or failed
Ice clumps or frost buildup around the sensor area inside the ice maker
Loose wiring harness between the ice maker sensor and the main control board
Ice maker drawer not fully closed or seated properly — blocking sensor contact
A power surge or fluctuation that damaged the sensor circuit

How to Fix It

Locate the ice maker power switch — usually on the display panel or on the ice maker itself.

Toggle it off, wait 30 seconds, then turn it back on. This is the simplest first step.
Remove the ice bin and empty all the ice out.

Look inside the ice maker for large frozen clumps that may be blocking the sensor area.
Check for frost or ice buildup around and behind the ice maker unit.

Use a hair dryer on the lowest heat setting to gently melt any visible ice. Keep the dryer moving — do not hold it in one spot.
Reinsert the ice bin firmly and press the ice maker reset button.

Hold the reset button for about 10 seconds. The ice maker will run a short test cycle. This is usually a small button on the side of the unit.
Wait 24 hours to see if ice production resumes and the error clears.

If 14E returns after a full day, the sensor has failed and needs professional replacement.

When to Call a Professional

If resetting the ice maker does not clear 14E, the sensor or ice maker assembly needs inspection. Sensor replacement requires accessing the interior ice maker components. Contact Samsung support or a certified appliance repair service. Expect repair costs of $120–$280 depending on the parts required.

Frequently Asked Questions

Is the 14E error the same as the 8E error on Samsung fridges?

They are similar but not identical. Both relate to ice maker sensor problems. 8E is a general ice maker sensor error. 14E is more specifically a temperature sensor fault within the ice maker. The fixes are nearly the same — start with a reset and check for ice buildup.

Will my refrigerator still cool with 14E showing?

Yes — the 14E error only affects the ice maker. The refrigerator and freezer will continue to cool normally. Your food is not at risk. You will simply not get ice from the dispenser until the issue is resolved.

How do I reset the ice maker on my Samsung refrigerator?

Find the small reset button on the side or bottom of the ice maker unit. It is usually blue or red and about the size of a pencil eraser. Press and hold it for 10 seconds until you hear a chime or the ice maker starts a test cycle. If you cannot find the button, check your model's manual online.