IC
Whirlpool Refrigerator
Severity:What Does This Error Mean?
The IC error on a Whirlpool refrigerator means the ice maker has detected a fault or is in a failure state. The ice maker has stopped producing ice and the control board is reporting a problem. Common causes include a jammed ice maker, a frozen water inlet valve, or a failed ice maker module.
Affected Models
- WRS325SDHZ
- WRF535SWHZ
- WRS571CIHZ
- WRB119WFBM
- Whirlpool models with in-door ice and water dispensers
Common Causes
- Ice cubes have jammed in the ice maker mechanism, blocking the ejector arm
- The water inlet valve is frozen or clogged, preventing water from reaching the ice maker
- The ice maker temperature is too high — the freezer isn't cold enough to make ice
- The ice maker module or motor has failed
- The ice maker was turned off and then the control board registered this as a fault condition
How to Fix It
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Check that the ice maker is switched on.
There is usually a small on/off switch or arm on the ice maker itself. Make sure it is in the 'on' position (arm down).
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Look inside the ice bin for any jammed or clumped ice.
Remove all ice from the bin. Break apart any large ice clumps and check that the ejector arm moves freely.
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Reset the ice maker by pressing and holding the 'Ice Maker' test button for 10 seconds.
The location of this button varies. On many Whirlpool models it's on the ice maker module itself — a small rubber button on the side.
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Check the water supply line behind the refrigerator.
Make sure the shut-off valve is fully open. Also confirm the line is not kinked or frozen.
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If the ice maker still shows IC after a reset, unplug the refrigerator for 5 minutes and try again.
A full power reset can clear a stuck error state. If IC persists after multiple resets, the ice maker module needs replacement.
When to Call a Professional
If resetting the ice maker and checking the water supply doesn't resolve IC, the ice maker module likely needs replacement. A technician can replace the entire ice maker assembly for $150–$300. If the water inlet valve is the issue, that's an additional $80–$150.
Frequently Asked Questions
How do I reset the ice maker on a Whirlpool refrigerator?
Find the test button on the side of the ice maker unit — it's a small button, sometimes recessed. Press and hold it for 10 seconds. You should hear the ice maker cycle. Alternatively, unplug the fridge for 5 minutes for a full system reset.
Why did my Whirlpool ice maker suddenly stop working?
The most common reasons are a jammed ice arm, ice clumps blocking the mechanism, or the ice maker being accidentally switched off. A frozen water inlet valve is also common in winter or if the fridge is set very cold. Start by removing the ice bin, clearing any clumps, and resetting.
How long does it take the ice maker to start working after a reset?
After a successful reset, the ice maker needs about 24 hours to begin producing ice normally. The first harvest cycle runs within 1–2 hours. Full ice production (a full bin) takes 24–48 hours depending on usage.