E5
Whirlpool Washing Machine
Severity: MinorWhat Does This Error Mean?
The E5 error means the door switch on your Whirlpool washer is not working properly. The washer can't detect whether the door or lid is open or closed. This is a safety feature — the washer won't start until it confirms the door is secure.
Affected Models
- WTW5000DW
- WFW5620HW
- WTW4816FW
- WFW9620HW
- Most Whirlpool top-load and front-load washers
Common Causes
- The door or lid wasn't closed firmly enough
- Clothing is caught between the door and the seal
- The door switch or lid switch is worn out
- The switch wiring is loose or disconnected
- Detergent buildup on the door latch is preventing full contact
How to Fix It
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Open the door or lid and check for clothing caught in the seal area.
Remove any items that might be preventing the door from closing fully.
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Close the door or lid firmly until you hear it click.
Some Whirlpool washers need a firm push to engage the switch.
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Clean the door latch and the strike area with a damp cloth.
Remove any detergent residue, lint, or buildup that could prevent proper contact.
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Unplug the washer for 5 minutes, then plug it back in.
A power reset can clear a temporary switch detection error.
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If the error continues, the door switch or lid switch likely needs replacement.
This is an inexpensive and common repair. Contact a technician.
When to Call a Professional
If cleaning and resetting don't fix the E5 error, the door switch may need replacement. This is a quick and affordable repair for a technician. Expect costs of $75–$175 including parts and labor. The switch part itself is usually $15–$40.
Frequently Asked Questions
What is the difference between the E5 and F5 errors?
E5 is about the door switch — it detects whether the door is open or closed. F5 is about the door lock mechanism — it physically locks the door during a cycle. E5 is usually a simpler and cheaper fix. Both prevent the washer from running for safety reasons.
Can I bypass the door switch on my Whirlpool washer?
We strongly recommend against it. The door switch is a safety feature that prevents the washer from running with the door open. Bypassing it could result in water leaks or injury. Replace the switch instead — it's an inexpensive part.
Why does my Whirlpool washer think the door is open?
The door switch may be worn out and not making proper contact. Detergent residue on the latch can also prevent the switch from engaging. Try cleaning the latch area first. If cleaning doesn't help, the switch needs to be replaced.