What it means

Helldivers 2 Error 10002049 is a PlayStation Network connection error that also appears on PC.
It means the game cannot reach PSN multiplayer servers.
Check PSN status, restart the game, or open the required network ports.

Affected Models

PC (Steam)
PlayStation 5

Common Causes

PlayStation Network servers down or under maintenance
PSN session token expired
Firewall blocking PSN multiplayer ports
VPN or proxy interfering with the PSN connection
Strict NAT type preventing peer connections

How to Fix It

Check PSN server status

Go to status.playstation.com.
Check whether PSN Gaming and Social is listed as down.
If there is an outage, wait for Sony to resolve it.
Follow @AHGSteam on Twitter/X for Helldivers 2-specific status.
Restart and re-sign in

Fully close Helldivers 2.
On PC: sign out of your PSN account in-game, wait 30 seconds, sign back in.
On PS5: go to Settings > Users and Accounts > Sign Out, then sign back in.
Relaunch the game.
Disable VPN or proxy

Disconnect any active VPN.
Go to Windows Settings > Network & Internet > Proxy and ensure no proxy is set.
PSN does not work reliably through most VPNs.
Relaunch and test.
Open PSN firewall ports

Log into your router admin panel.
Forward these ports to your PC or PS5: TCP 443, TCP 3478-3480, UDP 3478, UDP 3479.
Save and restart your router.
Retest the connection.
Flush DNS cache

Press Win+R, type cmd, and run as Administrator.
Type: ipconfig /flushdns and press Enter.
Optionally change your DNS to 8.8.8.8 (Google) or 1.1.1.1 (Cloudflare) in network settings.
Restart the game.