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Firmware Update Failed

DJI Drone

Severity: Minor

What it means

Firmware Update Failed means the update to the drone or controller software did not complete successfully.
An incomplete firmware update can leave the drone in a state where it cannot fly.
Do not power off — retry the update with a strong internet connection and full battery.

Affected Models

  • DJI Mini 3 Pro
  • DJI Mavic 3
  • DJI Air 2S
  • DJI Mini 4 Pro
  • DJI RC-N1 Controller
  • DJI RC2 Controller

Common Causes

  • Internet connection dropped during the download
  • Battery ran low during the update process
  • DJI server timed out during the update
  • DJI Fly app crashed mid-update
  • Phone storage full preventing update file download

How to Fix It

  1. Do not power off the drone or controller after a failed update.

    Powering off mid-update can corrupt the firmware.
    If the app is still responsive, attempt to retry the update.

  2. Ensure the drone battery is above 50% before retrying.

    Updates require battery throughout the process.
    Start with a full or nearly full battery.

  3. Connect to a strong and stable Wi-Fi network.

    A weak or intermittent connection is the most common cause of failed updates.
    Use home Wi-Fi, not mobile data.

  4. Retry the update from the DJI Fly app.

    Go to the drone status page and tap the update prompt.
    The app will re-download and reinstall.

  5. Use DJI Assistant 2 on a computer as an alternative update method.

    DJI Assistant 2 (free download from DJI website) can update firmware via USB, bypassing app update issues.

When to Call a Professional

A failed firmware update can usually be retried immediately.
No professional help is needed in most cases.
Contact DJI if the drone is stuck in an unresponsive state after a failed update.

Frequently Asked Questions

Can I fly after a failed firmware update?

If the update failed but the previous firmware is intact, you may be able to fly normally.
Check the firmware version in the DJI Fly app — if it shows the previous version correctly, the drone should function.
However, retry the update as soon as possible to get the latest features and fixes.

My drone is completely unresponsive after a failed update — what do I do?

A bricked drone from a failed update requires DJI Assistant 2 recovery.
Connect the drone to a computer via USB, open DJI Assistant 2, and select the firmware recovery option.
If this fails, contact DJI support — this may qualify for warranty repair.

How long does a DJI firmware update take?

Download takes 2-10 minutes depending on your internet speed and the update size.
Installation takes 5-15 minutes while the drone reboots and applies the update.
Do not interrupt the process — wait for the DJI Fly app to confirm completion.