Firmware Update Failed
DJI Drone
Severity: MinorWhat it means
Firmware Update Failed means the update to the drone or controller software did not complete successfully.
An incomplete firmware update can leave the drone in a state where it cannot fly.
Do not power off — retry the update with a strong internet connection and full battery.
Affected Models
- DJI Mini 3 Pro
- DJI Mavic 3
- DJI Air 2S
- DJI Mini 4 Pro
- DJI RC-N1 Controller
- DJI RC2 Controller
Common Causes
- Internet connection dropped during the download
- Battery ran low during the update process
- DJI server timed out during the update
- DJI Fly app crashed mid-update
- Phone storage full preventing update file download
How to Fix It
-
Do not power off the drone or controller after a failed update.
Powering off mid-update can corrupt the firmware.
If the app is still responsive, attempt to retry the update. -
Ensure the drone battery is above 50% before retrying.
Updates require battery throughout the process.
Start with a full or nearly full battery. -
Connect to a strong and stable Wi-Fi network.
A weak or intermittent connection is the most common cause of failed updates.
Use home Wi-Fi, not mobile data. -
Retry the update from the DJI Fly app.
Go to the drone status page and tap the update prompt.
The app will re-download and reinstall. -
Use DJI Assistant 2 on a computer as an alternative update method.
DJI Assistant 2 (free download from DJI website) can update firmware via USB, bypassing app update issues.
When to Call a Professional
A failed firmware update can usually be retried immediately.
No professional help is needed in most cases.
Contact DJI if the drone is stuck in an unresponsive state after a failed update.
Frequently Asked Questions
Can I fly after a failed firmware update?
If the update failed but the previous firmware is intact, you may be able to fly normally.
Check the firmware version in the DJI Fly app — if it shows the previous version correctly, the drone should function.
However, retry the update as soon as possible to get the latest features and fixes.
My drone is completely unresponsive after a failed update — what do I do?
A bricked drone from a failed update requires DJI Assistant 2 recovery.
Connect the drone to a computer via USB, open DJI Assistant 2, and select the firmware recovery option.
If this fails, contact DJI support — this may qualify for warranty repair.
How long does a DJI firmware update take?
Download takes 2-10 minutes depending on your internet speed and the update size.
Installation takes 5-15 minutes while the drone reboots and applies the update.
Do not interrupt the process — wait for the DJI Fly app to confirm completion.