Nintendo Switch Error Code 2137-8006 — What It Means & How to Fix It

What Does This Error Mean?

Error 2137-8006 means your Nintendo Switch cannot connect to the Nintendo eShop. The eShop is either temporarily down or your internet connection is blocking access. This is usually a temporary issue that resolves on its own within a few hours.

Affected Models

Nintendo Switch
Nintendo Switch Lite
Nintendo Switch OLED

Common Causes

The Nintendo eShop servers are temporarily down for maintenance or experiencing heavy traffic
Your internet connection is too slow or unstable to reach Nintendo's servers
Your router's firewall or parental controls are blocking the eShop connection
The DNS settings on your network are preventing the Switch from reaching Nintendo servers
Your Nintendo Account has a temporary session issue that needs to be refreshed

How to Fix It

Wait a few minutes and try again. The eShop may be temporarily overloaded or under maintenance.

This is especially common during big game releases, sales events, and holidays.
Check the Nintendo server status page online. Search 'Nintendo network status' to see if there is a known outage.

If the servers are down, there is nothing to do but wait for Nintendo to fix it.
Test your internet connection on the Switch. Go to System Settings > Internet > Test Connection.

If the test fails, fix your internet connection first before trying the eShop again.
Try changing your DNS settings on the Switch. Go to System Settings > Internet > Internet Settings, select your network, Change Settings, and set DNS to Manual. Use 8.8.8.8 for Primary and 8.8.4.4 for Secondary.

Google's DNS servers are fast and reliable. This bypasses any DNS issues from your internet provider.
Sign out of your Nintendo Account and sign back in. Go to System Settings > Users > select your user > Link Nintendo Account. Unlink, then link again.

This refreshes your account session and can fix authentication issues with the eShop.

When to Call a Professional

This error rarely needs professional help since it is almost always a server or network issue. If you suspect your router is blocking the eShop, your internet provider's support team can help check firewall settings. You can also check Nintendo's server status at nintendo.com/consumer/network/en_na/network_status.jsp.

Frequently Asked Questions

Is the eShop down right now?

You can check the Nintendo server status page to find out. Search 'Nintendo network status' in your web browser. If there is a red or yellow warning, the servers are having issues.

Can I still play games while the eShop is down?

Yes, you can play any game that is already downloaded on your Switch. The eShop outage only affects purchasing and downloading new content. Online multiplayer may also be affected if Nintendo's servers are down.

Will I lose my eShop purchases if I cannot connect?

No, all your purchases are tied to your Nintendo Account. They are stored in Nintendo's servers, not on your device. Once the connection is restored, everything will be there.