PlayStation Error Code CE-117773-6 — What It Means & How to Fix It

What Does This Error Mean?

CE-117773-6 means your PS5 has overheated and shut itself down to prevent damage. The console detected a dangerously high internal temperature. This is a warning you should take seriously — repeated overheating can shorten the life of your PS5.

Affected Models

PlayStation 5
PlayStation 5 Digital Edition

Common Causes

The PS5 is placed in an enclosed cabinet or entertainment unit with no airflow around it
The air vents on the top, bottom, or sides of the console are blocked by objects
Dust has built up inside the vents and is restricting airflow to the cooling system
The room temperature is very high, especially in summer without air conditioning
The PS5 has been running intensive games for many hours without a break

How to Fix It

Turn off the PS5 immediately and let it cool down. Press and hold the power button for 3 seconds to safely turn it off. Leave it off for at least 30 minutes before turning it on again.

Attempting to restart immediately after an overheat warning risks triggering another shutdown and potentially damaging the hardware.
Move the PS5 to an open, ventilated space. Make sure there is at least 10 cm (4 inches) of clear space on all sides of the console. Never place it in a closed cabinet or on thick carpet.

The PS5 draws cool air in and expels hot air. Blocking either side of this airflow causes heat to build up rapidly.
Clean the vents with compressed air. Purchase a can of compressed air from any electronics store. Spray short bursts into the PS5's side and top vents to blow out accumulated dust.

Dust is the number one cause of long-term overheating. Clean the vents every 3 to 6 months depending on how dusty your home is.
Stand the PS5 vertically. Sony designed the PS5 for both horizontal and vertical use, but many users find vertical placement improves airflow. Make sure to use the included stand for stability.

Vertical placement allows warm air to rise naturally out of the top vents, which can slightly reduce operating temperatures.
Reduce the room temperature. Open windows or run air conditioning. If the room is consistently above 30°C (86°F), the PS5 will struggle to stay cool during heavy gaming sessions.

The PS5 is rated to operate in environments up to 35°C (95°F). Above this, overheating errors become increasingly likely.

When to Call a Professional

If your PS5 overheats even when it is in the open with clean vents, the internal cooling fan may be failing. Contact Sony support at support.playstation.com to arrange a repair or replacement. Do not attempt to open the PS5 and replace the fan yourself, as this voids your warranty.

Frequently Asked Questions

Is CE-117773-6 dangerous for my PS5?

The overheat warning itself means the PS5 detected the problem and shut down safely before damage occurred. However, if you ignore the root cause and this happens repeatedly, the sustained high temperatures can degrade internal components over time. Fix the ventilation issue and the console should be fine.

Can I speed up cooling by putting a fan next to my PS5?

Yes, placing an external fan nearby to improve room airflow can help. However, the most effective fix is ensuring the PS5's own vents are clean and unobstructed. An external fan helps but does not replace good placement and clean vents.

Should I put the PS5 in rest mode instead of full shutdown to cool down faster?

No. When overheating, always do a full shutdown — not rest mode. In rest mode, the PS5 is still running processes and generating heat. A full power-off lets the internal temperature drop to room temperature safely.