Er1
Braun Thermometer
Severity: MinorWhat it means
Er1 means the ThermoScan's probe tip is too warm — above 40.5°C (104.9°F) — to take an accurate reading.
This happens when the thermometer has been used repeatedly in quick succession or has been stored in a warm place.
Rest the thermometer with the probe exposed to room air for 1 minute before retaking the measurement.
Affected Models
- Braun ThermoScan 5 IRT6500
- Braun ThermoScan 6 IRT6515
- Braun ThermoScan 7 IRT6520
- Braun ThermoScan 7 IRT6525
- Braun No Touch + Forehead
How to Fix It
-
Remove the lens filter and rest the thermometer
Remove the plastic lens filter from the probe tip.
Hold the thermometer with the probe tip pointing upward in open room air (18–25°C).
Wait 60 seconds.
The probe cools down quickly when exposed to ambient air. -
Do not store the thermometer in a warm location
Storing the Braun ThermoScan in a bathroom cabinet, near a radiator, or in a closed case that traps heat can warm the probe before use.
Store the thermometer in a cool, dry drawer at room temperature. -
Fit a fresh lens filter before retaking the reading
Always use a new lens filter for each measurement.
Fit a fresh filter, ensure it clicks firmly onto the probe, and take the reading.
A missing or incorrectly fitted filter also causes measurement errors. -
Take the reading without repeat measurements
Avoid taking multiple readings back-to-back within a short period.
Each measurement warms the probe slightly.
If a second reading is needed, wait at least 1 minute between measurements.
Frequently Asked Questions
Does Er1 mean the thermometer is broken?
No.
Er1 is a temporary condition caused by probe temperature, not a hardware fault.
Once the probe cools to room temperature, the thermometer operates normally.
Why does my Braun show Er1 every first measurement of the day?
If the thermometer is stored somewhere warmer than 40°C — inside a case left in a hot car, near heating, or in a warm bathroom — the probe will be above the threshold before you even use it.
Move the storage location to a cooler spot and the issue will stop.