Canon Printer Error Code E35 — What It Means & How to Fix It

What Does This Error Mean?

Error E35 means one or more ink cartridges are running very low. Canon printers use this error to alert you before the cartridge runs completely dry. Replace the low cartridge to continue printing normally.

Affected Models

Canon PIXMA MG3620
Canon PIXMA MG2922
Canon PIXMA TR4520
Canon PIXMA TS3120
Canon PIXMA MX492

Common Causes

An ink cartridge has reached critically low ink levels
The printer's ink level sensor detected insufficient ink to complete the current job
A refilled or third-party cartridge is reporting incorrect ink levels
The ink level chip on the cartridge is damaged or unreadable
Ink dried inside the cartridge nozzles, reducing usable ink

How to Fix It

Check the printer's display or the Canon printer app on your computer to see which cartridge is low.

On printers with no display, the ink light or a blinking pattern will indicate which color is low.
Purchase the correct replacement cartridge for your printer model. Check the model number on your current cartridge.

Canon cartridge numbers are printed on the cartridge itself, e.g., PG-245, CL-246, PG-243.
Open the cartridge access panel. Wait for the carriage to stop moving before touching anything.

The carriage will move to the center when you open the panel on most Canon models.
Press down on the old cartridge to release it, then pull it out and insert the new one.

Push the new cartridge in firmly until it clicks into place.
Close the access panel. The printer will run a brief alignment or initialization sequence.

Wait for the printer to finish before sending a print job.

When to Call a Professional

Error E35 is a consumable issue — no professional repair is needed. Simply replace the low ink cartridge with a genuine Canon replacement. Using the wrong cartridge model can cause further errors.

Frequently Asked Questions

Can I keep printing past E35 with the same cartridge?

Some Canon models let you press Stop/Reset to temporarily continue printing. However, printing with critically low ink risks damaging the print head due to dry firing. It is best to replace the cartridge promptly.

My cartridge is brand new but I am still getting E35. Why?

A defective or counterfeit cartridge can report incorrect ink levels. Also, if you installed a refilled cartridge, the ink chip may still show 'empty' from before the refill. Try a genuine Canon cartridge to rule out a counterfeit or chip issue.

Does Canon E35 appear even when there is still some ink left?

Yes. Canon sets the low-ink warning threshold conservatively. There is usually a small amount of ink remaining when E35 first appears. This is intentional — it gives you time to buy a replacement before running completely dry.