E-60
Epson Printer
Severity: ModerateWhat Does This Error Mean?
Epson error E-60 means the printer detected a problem with the paper feed motor or roller system. The printer cannot move paper through the machine properly. All printing stops until the issue is resolved.
Affected Models
- Epson EcoTank ET-3850
- Epson WorkForce WF-7840
- Epson Expression Premium XP-7100
- Epson EcoTank ET-4800
- Epson WorkForce WF-4830
Common Causes
- The paper feed rollers are worn out and can no longer grip paper correctly
- A foreign object such as a torn paper scrap is jammed in the feed mechanism
- The paper loaded in the tray is too heavy, too thin, or incompatible with the printer
- Dust and debris have built up on the rollers, causing them to slip
- The paper feed motor has failed or has a loose wiring connection
How to Fix It
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Turn off the printer and unplug it from the wall. Wait 60 seconds.
A full power reset can clear temporary motor errors caused by brief electronic glitches.
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Remove all paper from the input tray and check for any jammed or torn pieces inside the paper path.
Use a flashlight to look deep into the feed slot. Even a tiny scrap can trigger E-60.
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Gently clean the paper feed rollers with a lint-free cloth lightly dampened with water.
Dirty or glazed rollers are a very common cause of feed errors. Let the rollers dry completely before testing.
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Reload the paper tray with a fresh, properly fanned stack of standard 20 lb copy paper.
Fan the paper before loading to prevent static cling, which causes misfeeds.
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Plug the printer back in, turn it on, and run a test print from the printer's own menu.
If E-60 returns immediately, the feed motor or a roller assembly likely needs replacement.
When to Call a Professional
If the E-60 error persists after trying all fixes, the feed motor or rollers may need professional replacement. Roller replacement kits run $20 to $40 if you are comfortable doing it yourself. A repair shop visit typically costs $60 to $100 for this type of fault.
Frequently Asked Questions
Why does E-60 appear even when there is no paper jam?
E-60 is specifically about the feed motor and rollers, not just jams. Worn or dirty rollers can cause the printer to think paper is not moving even when the path is clear. Cleaning the rollers is the first thing to try.
Can I use any type of paper to avoid feed errors?
Stick to standard 20 lb copy paper from a major brand. Very thin paper, heavy card stock, or glossy photo paper can all cause feed issues if your printer is not designed for them. Check your printer's manual for the paper weight range it supports.
How long do Epson paper feed rollers last?
Most Epson rollers last 50,000 to 100,000 pages under normal use. Heavy printing, dusty environments, or using incompatible paper can shorten their life significantly. If you print frequently, roller wear is a common cause of feed errors after a few years.