59
HP Printer
Severity: CriticalWhat Does This Error Mean?
The 59 error means there is a motor problem inside your HP LaserJet printer. The printer has an internal motor that spins the drum and moves paper through the machine. When this motor stalls or fails, the printer cannot operate.
Affected Models
- HP LaserJet Pro M400 Series
- HP LaserJet Enterprise M600 Series
- HP LaserJet Pro M200 Series
- HP Color LaserJet Pro M255
- HP LaserJet Pro MFP M428
Common Causes
- The toner cartridge is jammed or not seated correctly, blocking the motor
- A foreign object like a paper clip or torn paper is stuck in the motor path
- The motor itself has worn out after extended heavy use
- A gear connected to the motor is cracked or stripped
- An electrical connection to the motor has come loose
How to Fix It
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Turn off the printer and unplug it. Wait 60 seconds before proceeding.
Always unplug the printer before reaching inside to avoid electrical shock.
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Open the front cover and carefully remove the toner cartridge. Inspect it for any visible damage or debris.
Set the cartridge on a flat surface away from direct light. Light exposure can damage the drum.
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Look inside the printer where the cartridge sits. Check for any paper scraps, plastic packaging pieces, or foreign objects.
Use a flashlight to see deep into the printer. Remove anything that does not belong.
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Reinstall the toner cartridge, pushing it in firmly until it clicks into place. Close the front cover.
A cartridge that is not fully seated can prevent the motor from engaging properly.
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Plug the printer back in and turn it on. Listen for any unusual grinding or clicking sounds.
If you hear grinding noises, a gear may be damaged and the printer needs professional service.
When to Call a Professional
If removing and reseating the toner cartridge does not fix the 59 error, the motor or a connected gear may need replacement. This is an internal repair that most home users cannot do themselves. Expect repair costs of $120 to $250 depending on the printer model.
Frequently Asked Questions
What does the motor in my printer actually do?
The motor drives the system of gears and rollers that move paper through the printer. It also spins the imaging drum inside the toner cartridge. Without the motor, no mechanical parts can move and the printer is unable to print.
Can I fix a broken printer motor myself?
Replacing a printer motor requires disassembling much of the printer, which is not practical for most home users. If the motor is truly failed, professional repair or printer replacement is usually the best option. However, the 59 error is often caused by a jam, not a motor failure.
Is it worth repairing a printer with a 59 error?
That depends on the printer's age and original cost. For a printer that cost under $200, repair costs may exceed the price of a new printer. For enterprise LaserJet models costing $500 or more, repair is usually worthwhile.