Samsung Refrigerator 39C Error — Ice Maker Function Fix

What it means

Samsung refrigerator 39C is an ice maker function error.
Samsung's master refrigerator support page lists 39C together with 39E as the same Ice Maker Function Error — the ice maker module isn't responding to the control's commands correctly.
Could be a sensor inside the ice maker, a stuck routine, or a failed component within the module itself.

Affected Models

Samsung French Door refrigerators with internal ice maker (RF series)
Samsung Bespoke refrigerators with ice maker module
Samsung 4-Door Flex models with ice maker
Samsung Side-by-Side refrigerators with ice maker (RS series)
39C and 39E are listed together on Samsung's support page as the same Ice Maker Function Error
39C does not appear on Samsung refrigerator models without an ice maker

Common Causes

Stuck ice maker routine that an ice maker reset clears
Ice maker sensor fault (close to 8E behaviour but caught at the function level)
Failed ice maker motor
Ice buildup jamming the rotation
Failed ice maker control board

How to Fix It

Press the ice maker Test/Reset button.

On the side of the ice maker module inside the freezer, find the small Test or Reset button.
Press and hold for 3-5 seconds until you hear the ice tray begin a full cycle.
The tray will rotate, release any cubes, and refill with water.
If the cycle completes cleanly, 39C often clears.
Clear any visible ice jam.

Open the freezer and look at the ice maker bucket.
If cubes have fused into a solid block, scoop them out manually.
Look at the rotation mechanism inside the ice maker module — sometimes a single fused cube blocks the tray from turning and triggers 39C.
Force a defrost.

Empty the freezer, unplug the fridge for 8-12 hours with the freezer door open.
This thaws any frost interfering with the ice maker's motor or sensors.
Plug back in and run for 4 hours before evaluating.
Schedule Samsung service if 39C persists.

If 39C returns after a reset and defrost, the ice maker module has an internal hardware fault.
Schedule Samsung service through samsung.com/us/support — typical fix is an ice maker module replacement.

When to Call a Professional

If an ice maker Test/Reset doesn't clear 39C and a manual defrost doesn't help, the ice maker module needs Samsung service.
Like other ice maker codes, 39C only affects ice production — the fridge cools normally.

Frequently Asked Questions

How is 39C different from 8E or 33E?

All three affect ice production, but they're at different levels.
8E is a sensor-specific fault (the ice maker temperature sensor isn't reading correctly).
33E is the ice pipe heater specifically (the water line heater failed).
39C is a higher-level function fault — the ice maker as a whole isn't completing its cycle correctly, often because of a motor, sensor, or stuck routine that wasn't specific enough for the control to log as 8E or 33E.