Wemo Smart Plug Offline — How to Fix It

What it means

Wemo smart plug offline means it has lost its Wi-Fi connection.
Unplug it for 10 seconds, plug back in, and allow 60 seconds to reconnect.
If it stays offline, restart the router and check the Wi-Fi signal strength at the plug's location.

How to Fix It

Restart the Wemo plug

Unplug the Wemo device from the wall, wait 10 seconds, and plug back in.
Allow 60–90 seconds for the plug to reconnect to Wi-Fi and check in with the Wemo cloud.
The LED indicator should turn solid white or blue when connected.
Restart the router

Unplug your router for 30 seconds, plug back in, and wait for the internet connection to fully restore.
Then restart the Wemo plug as above.
Check Wi-Fi signal strength

Wemo plugs require a reliable 2.4 GHz Wi-Fi signal.
A signal that is too weak at the plug's location causes frequent offline events.
Move the plug closer to the router temporarily — if it stays online, the original location needs a Wi-Fi extender.
Check the Wemo app for update prompts

Outdated Wemo firmware can cause connectivity issues.
Open the Wemo app, select the device, and check whether a firmware update is available.
Apply any pending update.
Factory reset and re-add the Wemo plug

If the plug remains offline, factory reset it by inserting a pin into the reset button for 5 seconds until the LED flashes.
Then re-add it in the Wemo app by tapping + > Add a new Wemo and following the setup steps.

Frequently Asked Questions

Wemo plug offline only at night — cause?

Wemo plugs going offline at night often coincides with router software updates or channel changes that the router applies during off-peak hours.
Check your router's scheduled maintenance settings and disable overnight updates if possible.

Wemo plug LED is solid but app shows offline — why?

A solid Wemo LED indicates the plug is powered but the app may be out of sync with the actual device state.
Close and reopen the Wemo app to force a refresh.
If offline persists, the plug has lost its cloud connection despite having local network access.

Wemo plug keeps going offline after every router restart — how to fix?

This usually means the router assigns a new IP address to the Wemo plug via DHCP each time.
Log into your router admin page and assign a static IP (DHCP reservation) to the Wemo plug using its MAC address.
This prevents the plug from being confused by IP changes.